The Mixer.Service.Error event is sent when the live recording live, HLS (HTTP Live Streaming) Stream or RTMP Stream has failed for some reason. This webhook will contain the following information:

  • type the type of mix that has been requested, possible values are:
    • record For normal live recording
    • replay For post conference mix recording
    • stream For RTMP streaming
    • hls For HLS streaming
  • data a list of logs that could help investigate the issue
  "conference": {
    "confId": "conferenceId_UUID"
  "layoutName": "example_layoutName",
  "layoutUrl": "example_layoutUrl",  
  "thirdPartyId": "example_thirdpartyId",
  "region": "eu",
  "eventType": "Mixer.Service.Error",
  "data": [
      "level": "SEVERE",
      "message": "https://example.com/my-custom-layout-page - Failed to load resource: the server responded with a status of 404 (Not Found)",
      "timestamp": 1586934801156,
      "type": ""