Mixer.Service.Error

The Mixer.Service.Error event is sent when a live recording or streaming fails.

{
  "conference": {
    "confId": "conferenceId_UUID"
  },
  "layoutUrl": "example_layoutUrl",
  "mixId": "String[customer provided mixID]",
  "height": 1080,
  "width": 1920,
  "thirdPartyId": "example_thirdpartyId",
  "region": "eu",
  "eventType": "Mixer.Service.Error",
  "data": [
    {
      "level": "SEVERE",
      "message": "https://example.com/my-custom-layout-page - Failed to load resource: the server responded with a status of 404 (Not Found)",
      "timestamp": 1586934801156,
      "type": ""
    }
  ]
}

The following table explains all fields of the webhook object:

Field name	Object	Type	Meaning	Example
conference.confId	Root	String in UUID format	The identifier of the conference.	a88484c6-2a47-4691-86e2-933eec80b316
layoutUrl	Root	String	The custom layout URL.	-
mixId	Root	String	The optional identifier provided by you when you started mixed recording with video or streaming. This ID helps to identify which layout and configuration was used to generate the mixed recording. This field is included only when the `MP4` or `BOTH` recording format was set.	landscape-stage
height	Root	Number	The frame height of the mixed video recording or streaming. The default value is 1080.	720
width	Root	Number	The frame width of the mixed video recording or streaming. The default value is 1920.	1280
thirdPartyId	Root	String	The app key. If you implemented a common webhook listener for multiple applications, this can help you to distinguish which application is this webhook event for.	XSTXp4EsAmMrcw4g==
region	Root	String	The conference creation region. The possible values are: `ca`: Canada, `us`: United States, `eu`: Europe, `in`: India, `au`: Australia	eu
eventType	Root	String	The type of the webhook event.	Mixer.Service.Error
data	Root	Array of objects	A list of logs that could help you investigate the issue.	-
data[].level	Data	String	The error level.	Severe
data[].message	Data	String	The error message.	-
data[].timestamp	Data	Number	The timestamp of the error occurrence.	1586934801156
data[].type	Data	String	The type of the requested action, either `record` (live recording), `replay` (post conference mix recording), or `stream` (RTMP or RTS streaming).	stream

Updated 4 months ago