API Deprecation

New product versions may introduce SDK APIs, REST APIs, or webhooks deprecations. To provide our customers with sufficient time for adjustments, we announce such deprecations at least 12 months before the end of support through official communication channels, including release notes and reference documentation. However, 6 months after the initial deprecation announcement, we remove the deprecated API from our customer-facing documentation.

During the deprecation period, we continue to offer technical support for the deprecated APIs. To help customers with migration, we inform which APIs may replace the deprecated ones and provide code samples that may help with a smooth transition. Customers who have not completed the migration process can still use the deprecated APIs until they are completely removed.

After the 12-months support period has ended, we remove the deprecated API from our products and platform. Any applications that continue to use the deprecated API may experience compatibility issues or breakage.