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Troubleshooting

Debugging common problems when processing media.

If you are having trouble using any of our APIs we want to know and help you debug the problem.

  • Have you been able to make successful requests before? If so, check on Versioning to learn how to use a previous version in case recent updates caused trouble.
  • Are you seeing a specific error? If so, check the Common Errors for more details on what that error signifies and find suggestions for how to resolve it.
  • Are you getting Internal Errors? Check the Help Center to find a resolution.

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